Features that turn reminders into repeat customers

Set the rules once and Remindlo sends the right message at the right moment: before an appointment, after a visit, or when a customer is due to come back. No spreadsheets, no manual texting, no missed follow-ups.

• Send reminders before the visit and follow-ups after it
• Repeat reminders on a cycle for customers who come back
• Track several visits per customer without losing the thread

Connect the calendar you already use, or snap a photo of your paper diary, and every appointment becomes a contact with a reminder scheduled for you. Nothing to retype.

• Connect Google Calendar in under a minute
• Or scan a paper diary and let AI read it
• New bookings become reminders without manual entry

Every appointment you book is already a customer record waiting to happen. Connect your calendar and Remindlo turns your bookings into an organised customer list, grouping every visit under the right person, so you build a customer database just by working the way you already do.

• Bookings become customers automatically, no data entry
• Repeat visitors stay as one customer, not duplicates
• Each customer keeps their full history of past and upcoming visits

You write your calendar entries for yourself, not for your customer. "FIT MRS ANNE PRESTON annual check" makes perfect sense at 8am on a Tuesday. It makes no sense at all at the top of a text message. Remindlo reads the entry the way a person would, finds the customer in it, and greets them by their name.

• Reads the customer's name out of the entry, however you write it
• Never invents a name - when it cannot tell, it leaves it blank
• In every plan, including the free one, from your first sync

Keep every customer in one place with the dates that matter. Import a spreadsheet, tag your list, and let Remindlo know when each person is due back.

• Import from a spreadsheet in a few clicks
• Tag and segment by service, status or value
• Track each customer's next due date

A campaign is a reminder rule. Decide who it is for and when it sends, switch it on, and Remindlo enrols the right customers and sends at the right time.

• Recurring, one-time and anniversary campaigns
• Target by tag, field or date
• Set the timing once and forget it

Create a message once and Remindlo fills in each customer's name, date and details. Reuse it across campaigns, or generate a fresh one with AI.

• Personalise with customer variables
• Universal SMS and email templates
• Generate new ones with the free AI tool

For customers who come back on a cycle, every 6 months or every year, Remindlo moves their next due date forward automatically after each visit, so the next reminder is always lined up.

• Set the repeat interval once
• The due date rolls forward automatically
• The schedule never drifts

A reminder should not be a dead end. When a customer wants to confirm, ask something or move an appointment, that answer gets to you instead of disappearing. And anyone who asks to stop hearing from you comes off the list on their own, so your reminders stay welcome.

• Customers confirm or reschedule by text
• Opt-outs leave your list on their own
• You are told when someone responds

Review your contacts, messages sent, confirmed SMS deliveries and contact names tidied up — month by month.

• Your monthly activity in one place
• SMS delivery confirmed by the mobile networks
• A record of the names Remindlo tidied up for you

Plug Remindlo into your booking system, CRM, or favourite automation tool. Create contacts and trigger reminders programmatically, or connect thousands of apps without writing any code.

• REST API for contacts and campaigns
• 9,000+ apps through Zapier
• Manage reminders by chat in Claude or ChatGPT